- What is your role?
- When was the problem first suspected?
- Does the subject use a PDA or Cell Phone?
- How many computers are in question?
- Do you have "Broadband" internet access? (DSL/CABLE/T1/OC12)
- Are you aware of any encryption or passwords in use?
- What is the operating system of the suspect computer?
- Will you need these services on a regular or recurring basis?
- By what date do the services need to be complete?
- Do you know if "chain of custody" has been preserved?
- Do you use VoIP? (Vonage/XO/Other)
- Does the subject use IM, Chat or Email?
- Please list any websites, social networking sites, enthusiast group, online games (MMOs) or forum sites the subject is known to have used or currently uses: (ie. Facebook, Google+, Twitter, LinkedIn, Pinterest, Tumblr, Instagram or any online gaming platforms such as World of Warcraft, WhatsApp, Handcent or other chat applications.)
- Will the results of this investigation be used in a court of law?
- If you used a search engine to find us, please type the keywords here:
- What are you trying to accomplish with this effort?
- Could someone's employment be affected adversely from the results of this investigation?
- Please understand that the funding for your case may vary depending on the complexity. So that we may help you, what range of funding would you estimate to be affordable for this matter?