Senior Investigator Case Manager

**LAW ENFORCEMENT & MILITARY EXPERIENCE STRONGLY PREFERRED** Motivated, results-driven and versatile senior case manager/professional investigator for full time, in-house position. Requirements of the applicant: Characteristics: • Must understand technology and protocol of professional investigations • Dependable, organized leader, deadline-oriented, able to manage under duress. • Must be able to direct as well as take constructive criticism • Flexible and highly adaptable, assertive, able to handle confrontation well Education and Experience: • Bachelor’s degree in business or comparable degree preferred • 5 years experience in one of the following fields: Military, law enforcement, case manager or investigative lead in the public or private sectors. • Admin/technical ability – high aptitude with computers, strong client relations background • Familiarity with Microsoft Office, including Outlook; working knowledge of investigative software is a strong plus. • Analytical ability in a supervisory role proven by resume experience and references Responsibilities: • Assigning all incoming cases to appropriate investigators, ensuring all investigations are working according to protocol • Assessing productivity level of staff, taking corrective action as needed • Reporting any changes in office activity and ongoing cases to company’s president • Training all investigative, case manager, and case analyst new-hires according to company protocol and SOPs • Implementing chain of custody and security measures to ensure clients and cases remain confidential. • Weekly progress reports for company president • Responsible for handling client dispute resolutions • Fingerprinting